Refunds & Returns

Need help with an order?
If you need assistance with an order you’ve placed via our online Shopatron shopping cart system, please contact Shopatron directly via Kibo Support: email:

Or use the new Kibo Order Support Portal at

Call Toll Free: 877-412-7467

Refund Policy
Please note that we have a strict NO REFUND policy on design/pattern books or on digital pattern downloads.

Need additional help? Contact us.